Online Reviews Management
Word-of-mouth is powerful; use it to your advantage. Zagat Ratings, Yelp, etc. are sometimes included in search results for each listing. Google now owns Zagat ratings, so of course your Zagat score does matter even more now. Zero reviews is almost as bad as negative reviews. We’ll help you get more reviews posted in the right places.
Are you asking for, and rewarding, feedback from your customers? Are you using this valuable word-of-mouth advertising to get even more referrals coming into your business? Studies show that internet users trust online reviews almost as much as they trust the opinion of their friends and family! So, when your customers post positive reviews online, it’s almost like having your customer bring in all their friends and family so they can do business with you too.
Stats show that even just 1 negative review can cost you up to 9% of your revenue. It’s easy to see how only a couple negatives could ruin your business. Our system asks your customers for reviews before they are posted online. Advantage is: you can respond quickly to any reviews that aren’t 5-stars. And, of course the 5-star ratings we get posted to the official ratings sites for you.
You take care of your customers; we’ll take care of the rest.